The username or password is incorrect

by Thomas Steele | December 18, 2012 4:00pm

Should a user enter their username and password, press ENTER, and receive a message stating:

The user name or password is incorrect. Try again.

the username or password is incorrect 1[1]

this means that something on the Sign In screen was entered incorrectly.

 

Double check to ensure that:

Endnotes:
  1. [Image]: http://itkb.sjy.org/?attachment_id=2408

Source URL: http://itkb.sjy.org/?p=1214