Home Archive for category "Admin"

Fixing Movie Maker Compatibility

Published on March 15, 2016 in Admin, Windows 8.1

Sometimes on the Model R computers (Lenovo ThinkCentre MT-M 5485), Windows Movie Maker is unable to open. The way to fix this is to put Movie Maker in compatibility mode for Windows 7. Go to the Start screen and click the down arrow to display the list of installed programs. Right-click on Movie Maker and select Open


Performing a Patron/User Sync

Published on July 13, 2015 in Follet Destiny

To sync students and staff in MMS to Destiny, you must first export the names out of MMS and then run a process to import them into Destiny. Export from MMS To export students/staff from MMS Generations, go to School Management > School Management Reports > Precision Report Writer. Choose St. Joseph, York > IT Dept folder. Select the


Performing Regular Server Backups and Updates

Published on July 7, 2015 in Admin, Server Backups

Updates on the SJY servers should be installed at least once a month. Before they are installed, it’s important to make backup images (known as snapshots) of the servers. In case something goes wrong with an update, the snapshot will allow the server to be reset to its previous state. Before you begin the updating


Configuring the Lightspeed Systems User Agent

The Lightspeed Systems User Agent enables campus computers to browse the internet through the diocesan Lightspeed filter. Go to \\pio\install\lightspeed. Right-click on UserAgentx64 and click Install. Follow the steps the installation wizard gives you. After the installation finishes, run regedit and go to Computer > HKEY_LOCAL_MACHINE > Software > Lightspeed Systems > User Agent. Right-click Identification Server and click Modify. In


Installing Active Directory Users and Computers

Installing Active Directory Users and Computers will allow you to edit Active Directory properties for the entire domain without having to login to a server. Go to \\pio\install\it tools. Right-click on AD Users & Computers Windows8.1-KB2693643-x86 and select Open. Click Yes on the message that appears. Click I Accept on the license terms. Wait for the program to install. This


Configuring Outlook 2013 to Office 365

When you open Microsoft Outlook 2013 for the first time, Outlook needs to create your profile and connect to Microsoft Office 365. Below are the steps needed to properly configure your Outlook profile. Open Microsoft Outlook 2013. The Welcome to Microsoft Outlook wizard will appear. Click Next at the wizard. Click Yes to let Outlook connect to an


Restoring a File with iBackup

Published on July 1, 2015 in Admin, Server Backups

Log into the iBackup website using the credentials found in the SJY Network Configuration file. Click the appropriate folder name. The folders are broken down by server name. Once you have found the file you want to restore, right-click the file and select Save target as… Navigate to the file’s original location and click Save. Print this


Creating a Group with Email Properties in Active Directory

Select the organizational unit where you want to create the group and click the Create a new group button. Type a name for your group in the Group name field. Set the Group scope to Universal and the Group type to Distribution. Click OK. Right-click on the group you just created and select Properties. Under the General tab, give the group an email address (typically


Repairing Windows 8 Boot Records

Published on June 30, 2015 in Windows 8.1

If Windows is unable to boot, try repairing the Boot Record. Boot the computer with the Windows 8 DVD. Choose your language. Click Next. You will now see Install in the center of your screen. On the lower left side you will see Repair your computer. Choose the repair option. Choose Advanced Options. Launch the command prompt.


Checking Settings for Group Policy Objects

It is best to deal with group policy objects through a Windows 8 machine if possible since the most current options will be available for use. To do this, you will need to ensure you have Active Directory Users and Computers installed on a computer used for management. In the hierarchical tree, click on the


Applying Group Policy Objects to Organizational Units

Expand the hierarchical tree in the left pane until you see the organizational unit to which you want to apply the group policy object (GPO). Go into the Group Policy Objects organizational unit and select the GPO you want to apply. Drag the GPO over to the organizational unit to which you want it to be


Creating New Group Policy Objects

In the Group Policy Management console, right-click on Group Policy Objects (located under Forest: > Domains > and select New. Enter the name for the group policy object (GPO) and click OK. Right-click on the GPO you just created and click Edit. Use the options listed under Computer Configuration and User Configuration to control the actions of your GPO. Computer Configuration policies


Bulk Adding Members to Groups in Active Directory

Sometimes when you have to had multiple users to the same security group, like the Students group, you can add all of the members of a particular organizational unit to the same security group at the same time. Locate the appropriate security group. Right-click on the group to which you want to add members and


Bulk Editing User Properties in Active Directory

Sometimes if you have to edit properties for more than one user at a time (like for students), it’s easier to edit the user properties in bulk. After you have created the accounts for the users, Select the users whose properties you wish to edit. If you’re editing all of the users, use Ctrl+A to select


Adding a New User in Active Directory

To add a new user in Active Directory, Expand the Employees organizational unit (under > Entire Parish) and select the appropriate sub-unit. If you are creating a user for an IT Department member, double-click the IT Dept organizational unit. If you are creating a user for anyone else, double-click the Non-Admin Users organizational unit. You can then choose the Church


Resetting Employee Lists

Employee lists such as the one found on the Parish Employees page of the Official Parish Website are compiled by the SJY Active Directory and the groups in which the users belong. To reset those groups, access the directory on the Web Server (\\seraphim\DNNSJY\Portals\0\Cache). Select all of the .xml files that begin with ADList (there may be as many


Updating MMS Export Templates

In One Call Now, click on the Template Name (such as 118_Student_Roster). Select the file containing member information. Enter the updating roster is set to Replace. Leave the roster tag name as what is entered. Click Next Step. One Call Now will confirm that “You have uploaded a file that doesn’t match the template’s original


Forcing a Delete for a User in Windows Azure Active Directory

Published on January 21, 2015 in Office 365

This should be done when the user is deleted in the local Active Directory but is still set to “synced with Active Directory” user in Windows Azure Active Directory and therefore cannot be deleted.   Delete All User Data This command is used to remove a user from the Microsoft Online directory. This cmdlet will delete the


Driver Customizations for the Lab Color Laser

Published on January 15, 2015 in Admin

The Lab Color Laser printer is currently using the HP Universal Printing PCL 6 driver. This driver requires a few customizations in order to work effectively with our printer. To Turn on the Color Printing Open the Control Panel and go to Devices and Printers. Right-click on the Lab Color Laser. Go to Printer Properties and


Adding a Network Printer Locally

Published on January 14, 2015 in Admin

Open the Control Panel and select Devices and Printers. In the window, select Add a Printer. Select The printer that I want isn’t listed. Click Next. Choose Add a local printer or network printer with manual settings. Click Next. Choose Create a new port and select Local Port from the drop-down list. Click Next. Enter


Copying Pictures from a Camera

Published on November 7, 2014 in Windows 8.1

Copying Pictures Open File Explorer and double-click the camera from the Devices and drives section. Locate the DCMI folder and double-click it. Your pictures are contained in this folder. To copy them to your name drive: Select the pictures to be copied. Copy the pictures by dragging the selected items to the Pictures folder on the left-hand side of


Taskbar: Add and Remove Applications

Adding Applications Right-click on the desired item. Left-click Pin to taskbar.   Removing Applications Right-click on the item to remove. Left-click Unpin this program from taskbar   NOTE: You can also reorder your icons on the taskbar. Print this entry


Snap Windows

Left click on the title bar of the window that you want to snap and drag it to the left or right side of the screen until a semi-transparent box covers half of the screen. Release the left-mouse button. NOTE: You can now set up your windows so that you can work side by side


Accessing File Explorer

Accessing File Explorer: 3 Options You can access File Explorer three different ways.  They are listed below: Desktop: On your desktop, double click This PC and  File Explorer  opens. Taskbar: On your desktop, click once on the File Explorer icon on the Taskbar and  File Explorer  opens. Start Screen: Access the Start Screen (See Accessing the Start Screen). 


Configuring Windows 8.1 for Mac RDP Access

Published on March 7, 2014 in Windows 8.1

To configure Windows 8.1 to access Mac Remote Desktop Connection: Make sure the firewall allows the RDP connection. Open the Management Console (mmc.exe). Add the Local Computer Policy snap-in. Expand 
> Computer Configuration > Administrative Templates
 > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security. Change the following two settings


Editing the Google Sync Configuration file

Published on November 14, 2013 in Google Apps

This content is protected due to its sensitive nature.

However, if you are an employee or a volunteer with a St. Joseph Parish
network account, you can probably access the information. First, you need to
sign in. Look on the bottom-right corner of this screen. You'll see a Login
window requesting a username and password. Please enter your St. Joseph Parish
network account username and password and click Login. Then
navigate back to this article.


Truncate a SQL Table

Published on September 16, 2013 in SQL

In SQL Management Studio, run the following command: Truncate Table  EventLog   In DotNetNuke Within the Host Options, choose SQL. Run the following command: Truncate Table  EventLog   Print this entry


Shrink SQL Database

Published on September 16, 2013 in Admin, SQL

Right-click on the database. Click Tasks > Shrink > Database. Set the new size to 0 and it should make it as small as it can. NOTE: The database cannot be in use. Print this entry


Modifying Classroll User Accounts

Published on December 10, 2012 in Classroll

To change the user ID you have to log into the account. Change that account to something else and then change the one you want to the desired username. It is under the System drop down Login/Setup. Print this entry


Send SHORTCUTS to student desktops

Create a short cut to whatever program/website you want to send and place it on your desktop. Open LAN SCHOOL Select student/students.  Right click on one of the selected students. Select: Send Files to Students In the FIRST box, navigate to your DESKTOP and locate the short cut (Use the Start and run.   It will


Sending a WEBSITE to students using LAN SCHOOL

Go to the web site that you want to use and COPY the URL. Open LAN SCHOOL Select STUDENT Selelct RUN Paste the copied URL in the appropriate box Click OK Print this entry


Adding Screen Shots

NOTE: Ensure that the image/media file has a descriptive name before uploading. This name can include letters, numbers, and most special characters including spaces. It is suggested to simply name the image that the post will be named followed by a sequential number. To add a screen shot, click on the Add Media icon  next


Formatting and Headings

It is important to keep formatting uniform to ensure users are able to decipher complicated directions. Text paragraphs should follow a format similar to outlining. Headers Heading 1 is the first heading that is used when creating sections within a single post. Heading 1 _________________ Heading 2 would divide Heading 1 sections. Heading 2 _________________ Heading 3 would divide Heading


Adding a Post

Access your Profile Dashboard by clicking Profile Dashboard on the bottom-right-hand side of the Knowledge Base (within the login box). You will be taken to the Hover over Posts on the left menu and then click Add New. Enter a title. In the body, enter the post test (directions). Choose a category in which the post


Log into the KB Dashboard

There are two ways to access the IT Knowledge Base:: Go to Go to and click on IT Knowledge Base. To log into the IT Knowledge Base, Once you have arrived, scroll down to bottom of page under the Login section. Enter your SJY credentials. Click Login. Print this entry


Check to see the last time a computer was powered on

Published on March 8, 2012 in Admin

Go to START > Run. Enter cmd and click OK. At the command prompt, type net statistics server. Print this entry