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Home Archive for category "Hardware"

Setting up the Projector in the School Gym

Projector: Plug power cord into the power strip and turn on the power strip. Plug the power strip into the outlet on the wall near the box to raise and lower the projector. Turn on the projector. Lower the screen using the controls mounted on the wall. Device (laptop, computer, etc.) Take the monitor cable

 

Loss of Wireless Connectivity

Should a laptop drop wireless connectivity, you can try resetting the wireless adapter to recover connectivity. To do this, click the wireless icon on the taskbar. turn off the wifi by clicking the wifi switch. turn the wifi back on. Print this entry

 

Recording a Conference

If you want to tape an event, please contact the WAN Coordinator before your event. On the actual day of your event, set up your equipment and dial: 7171000 then press #70011#. The unit will automatically record your event. When the event is completed, the bridge will compress the video and then send the WAN Coordinator an email that the event

 

Live Streaming through IU13

If you want to live stream an event, please contact the WAN Coordinator at least one week before the event.  Who will open up a help desk ticket with IU13 requesting a live stream event. Before the actual event, set up your equipment and the bridge will automatically dial your device. The end users that will view your

 

Moving the Netbook Cart

Published on September 12, 2013 in Netbooks

Taking the Cart Ensure that you signed up for the Netbook cart on the calendar on the MySJY Portal under IT Links and Resources. Obtain the key from the School Secretary. Turn off the red power switch on the side of the cart. Unplug power cord from electrical outlet. Take to usage location.   Returning the

 

Scan to PDF

By default, the campus copiers scan files in the .tif format. You can change this in the settings. To scan files in the .pdf format, Click the Scanner button on the left-hand side. Click Send File Type / Name on the left-hand side of the touch screen. Under the File Type, click PDF. Click OK. Proceed to scan as usual. Print this

 

No wireless connectivity

You can tell if the computer is connected to a wireless network.    = the netbook is connected to the wireless network  = the netbook is NOT connected to the wireless network   If there is no wireless connectivity, the netbook is either out of range from an AP or the internal wireless network card

 

The username or password is incorrect

Should a user enter their username and password, press ENTER, and receive a message stating: The user name or password is incorrect. Try again. this means that something on the Sign In screen was entered incorrectly.   Double check to ensure that: the username is correctly entered. the password is correctly entered. the domain (Sign in to:)

 

There are currently no logon servers available to service the logon request

If, after signing in, you receive the following message: There are currently no logon servers available to service the logon request.   this typically means that the network is unavailable to authenticate the user.   Should this occur, try rebooting the computer. check the connection icon. this means the netbook is connected to the wireless: this

 

Windows cannot access the desktop

If you receive the following message: Windows cannot access [DESKTOP PATH] this typically means that the network is not connected and therefore lost connectivity to the T: network drive.   Should this occur, try signing out and signing back in again. If on a netbook, ensure the netbook is connected to the SJYSecureInternal network. try rebooting the

 

Netbook Usage Instructions

Published on December 7, 2012 in Netbooks

Start-up Once the netbook cart is in the desired room, plug the power cord into an electrical outlet. Check the red power switch on the side of the cart to make sure it is set to the ON position. While this is occurring adults should remind students of the Netbook Usage Policy. Remove the netbooks

 

Using the Multimedia Smart Technology

The term smart technology refers to technology that is “multimedia smart”—or “fool proof” in terms of ease. This technology is meant to be easily used by anyone for various purposes. There are over 20 full smart technology rooms throughout the campus and a few smart-lite rooms. Full Smart Technology rooms consist of the following technologies:

 

Hole punch a print job

You can have either the school office printer, school faculty printer, or church office printer automatically hole punch your print jobs. Type what you wish to print as usual. When it is time to print, go to the normal printer window that you usually use to print something (CTRL+P). Underneath the label Printer, there should

 

Staple a print job

You can have the campus copiers automatically staple your print jobs. Type what you wish to print as usual. When it is time to print, go to the normal printer window that you usually use to print something (CTRL + P). Underneath the label Printer, there should be a drop-down menu. Select the copier you

 

Scan to Email

Place your needed document either the paper feeder or the patten. Tap the Simple Scan option on the home screen. Tap the Address Book button. Tap the To button to enter the email address of the recipient (the person you are emailing). Click OK. Press the Start button on the copier. Print this entry

 

Log in while Standing at the Campus Copier

Published on May 1, 2012 in Campus Copiers

When physically standing at a campus copier, you need to log in in order to use it. To log in, Press the Login button on the copier touchscreen. In the login user name textbox (blue box), enter your St. Joseph Parish IT network username (without the @sjy.org at the end). For example, smith. Click OK.

 

Secure (Locked) Print to a Campus Copier

If you have a confidential print job and you are unable to be present at a campus copier, you can have the copier “save” a print job until you actually go to the copier and print it using a password. At your Computer Access the Print menu as usual (this depends on the application you

 

How to Scan

To scan an image using a typical flatbed scanner, go to START > Control Panel. Double-click on Scanners and Cameras. The Scanner and Camera Wizard will appear. Click Next. Choose the picture type. Then, click Preview to preview your scan. Once the preview scan has completed, you can crop the part of the image you wish

 

Set Your Default Printer

Go to START > Control Panel > Devices and Printers. Right-click on the printer you want to be your default printer and then choose Set as Default Printer. A small green checkmark should appear next to the printer you designated as your default printer. Print this entry

 

Clearing the Printer Queue

Published on February 27, 2012 in Printers

Sometimes it may be necessary to cancel a print job that you have already sent into the queue. To do this, go to START > Control Panel > Devices and Printers. Double-click on the printer you wish to delete a job from. A new window will appear. Right-click on the job you wish to cancel

 

Printing from Citrix

Published on February 22, 2012 in Citrix, Printers

Citrix Printing – More Functions Because Citrix is a terminal service in which you are accessing a Diocesan computer, there are special steps you must perform in order to print to your local printer. Open your file as normal. Click on File > Print. The next screen is the print preview. Each time you print,

 

Setting Up Personal Voicemail

Published on February 16, 2012 in Phones

On your phone station, press FEATURE and 981. Your default password (PSWD) is: 1 2 3 4. Press OK. When the woman’s voice begins to speak, press 8. To record your name in the company directory, press 1. After the tone say your name only then press #. Listen to the prompts. To accept what you have recorded, press #. When she begins

 

Configuring Outbound Transfer

Published on February 16, 2012 in Phones

You can set up Outbound Transfer to transfer a caller who reaches your mailbox to a number that you assign.  A caller can use Outbound Transfer from any tone dial telephone, and you can direct your Outbound Transfer calls to any telephone. You can tell callers about this feature in your personal greeting.  If you

 

Programming Memory Buttons

Published on February 16, 2012 in Phones

You can program memory buttons for one-touch access to frequently used features. Press FEATURE * 3. Press the memory button that you want to program. Press FEATURE and enter the feature code on the dial pad.   You can also program frequently dialed numbers, using the following codes: FEATURE * 1 (external autodial): Store an external telephone number for one-touch dialing.

 

NORSTAR Phone Features

Published on February 16, 2012 in Phones

Name of Feature, Key Code Background Music FEATURE and 86 Call Forward FEATURE and 4 Call Pickup FEATURE and 75 Conference/Transfer FEATURE and 3 Do Not Disturb FEATURE and 85 Exclusive Hold FEATURE and HOLD Last Number Redial FEATURE and 5 Link FEATURE and 71 Message – Reply FEATURE and 65 Message – Send FEATURE

 

Forward Extension to External or Mobile Phone

Published on February 16, 2012 in Phones

You can set up your parish extension so that you can receive calls on your mobile phone through the parish phone numbers without publicizing your mobile phone number. Press the Voicemail button or FEATURE 981 on your phone. Enter your password then press the # key. Press the Administration option or press 8 when it appears under the window. Press 8 to open the Outbound Transfer Menu. Press 1 to setup outbound

 

Checking Voicemail

Published on February 16, 2012 in Phones

These directions walk users through checking extension voicemail. How to tell when a message is waiting You know you have voice mail when the screen displays, Message for you. To check messages: Press FEATURE 981. Enter password and press #. How to check and organize messages To listen to your new messages, press 2. To listen to your saved

 

Call Parking

Published on February 16, 2012 in Phones

You make a phone call. If you need to go to another location, you can have the call follow you so that you don’t have to come back to the original phone. Put the call on HOLD. Press Feature 74. Display will show the name of the call, usually 101. Put handset back on cradle. Go to desired

 

Call Forwarding

Published on February 16, 2012 in Phones

You can send your calls to another telephone in your Norstar system. Press Feature 4. Follow the prompts in your display. NOTE: Press Feature # 4 to cancel Call Forwarding. Print this entry

 

Printing Booklets

You can use the campus copiers to create booklets. Create your document (in Word, Publisher, etc.) in order as if you weren’t planning to put it in a book. When ready to print, open the Print System Dialog window (typically, that means going to File > Print or using CTRL+P). Select one of the copiers. Click Printer Properties. On the

 

Print to Campus Copier

Type what you wish to print as usual. When it is time to print, go to the normal printer window that you usually use to print something (CTRL + P). Underneath the label Printer, there should be a drop-down menu. Select the copier you wish to print to. Click Print. The copier should begin to

 

Duplex printing (print back to back)

Type what you wish to print as usual. When it is time to print, go to the normal printer window that you usually use to print something (CTRL + P). Next to the label Name, there should be a drop-down menu. Select the copier you wish to use. Click on Properties. To use duplex printing